Webcasts and tweets

Things have a been quiet for a couple of weeks on this blog... apologies.

The team have been busy grappling with new technology, chief among them webcasting.

We ran our first webcast late last month on customer engagement. Despite extensive testing, we had one or two teething problems which affected people accessing the live webcast.

These are now sorted, but I do appreciate how frustrating this was for those users (and there were a good number of them) trying to access the event.

For those of you who persevered and managed to gain access eventually, I hope you found the event of use. If you would like to view a recorded version, you can do so here (don't forget to login first, or register for free if you do not have an account).

Despite these early glitches, we have a number of the events in the pipeline and details will emerge in due course.

I firmly believe that this technology has a role to play, particularly as time pressures make it increasingly difficult for council officials to attend events in person.

This technology allows us to bring the event to you... all you have to find is half an hour or so.

BTW, thanks to all those now following us on Twitter. Although still early days, I have been delighted with the response. If you would like to follow LocalGov, you can find us at http://twitter.com/localgoveditors